Casoola Casino Cookies Policy

1. What cookies are

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of online functions. A cookie does not normally identify you by name on its own. However, information collected through cookies may be combined with other information associated with your account, device or visit.

Casoola Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage, device identifiers and related tracking tools. For convenience, this policy refers to all of these technologies as cookies unless a distinction is necessary.

Cookies may be set by Casoola Casino or by a third party that provides a service used on our website. Some cookies remain on your device only while your browser is open. These are often called session cookies. Other cookies remain for a longer period or until they are removed. These are often called persistent cookies. The length of time a cookie remains available can depend on its purpose, your browser settings and the service that placed it.

We may use cookies across different parts of our website, including pages used to create or access an account, account areas, gaming-related pages, help content and promotional or informational pages. The cookies used may vary depending on the service, the device you use and the settings you select.

2. Why we use cookies

Cookies can help Casoola Casino provide a reliable, secure and easier-to-use online experience. The specific cookies active on the website may change over time as services, technologies and legal requirements develop. In general, cookies may be used for the following purposes:

• Strictly necessary functions, such as helping pages load, maintaining a secure connection, supporting account access and enabling core website features.
• Security and fraud prevention, including identifying unusual activity, protecting sessions and helping to prevent unauthorised access or misuse of the website.
• Preferences and functionality, such as remembering language, display, region, accessibility or other choices made during a visit.
• Performance and analytics, such as understanding how visitors use the website, identifying errors, measuring page performance and improving navigation and content.
• Account and service support, such as keeping a user session active, directing requests correctly and supporting features that you choose to use.
• Communications and marketing, where permitted and where relevant consent or another lawful basis applies, such as helping to measure the effectiveness of communications or display information that may be more relevant to your interests.
• Compliance and responsible operation, such as supporting records, controls and processes required to operate an online gambling service responsibly and in accordance with applicable requirements.

Cookies may help us understand broad trends, such as which pages are visited or whether a feature is working correctly. They are not intended to replace account verification, identity checks, payment checks, age checks, responsible gambling controls or other safeguards that may apply to an online gambling service. We may use separate information and processes for those purposes.

Analytics information may be collected in an aggregated or otherwise limited form. Where practical, we seek to use information for the purpose for which it was collected and to limit access to information to people and providers who need it for a legitimate business or service purpose.

3. Cookie categories and third-party services

Essential cookies

Some cookies are necessary for the website to function. They may support security, navigation, account sessions, page delivery, load balancing and basic service features. If these cookies are blocked, certain parts of the website may not work properly, and some services may be unavailable. Because these cookies support core operations, they may not be removable through every preference tool.

Preference and performance cookies

These cookies help remember choices and improve the way the website operates. They may also help us understand performance, detect technical issues and assess whether changes to the website are useful. They are generally used to improve the experience rather than to provide a core account or security function.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising or provide information that is more relevant to a visitor. The availability and use of these cookies may depend on your preferences, the service involved and applicable law. Turning off these cookies may not remove all advertising, but it may make advertising less tailored.

Third-party cookies

Some functions may be supplied by third-party providers, such as analytics, security, hosting, communications, payment, content or technical service providers. These providers may place or access cookies in connection with the services they provide. Their use of information may be governed by their own privacy notices and terms. We encourage you to review relevant third-party information where it is made available.

Third-party services may change, be replaced or be removed without notice as the website develops. We aim to use appropriate providers for the relevant service and to take reasonable steps to manage access to information. However, we cannot control every aspect of a third party's technology, security or privacy practices.

4. Your cookie choices

When available, you can use the website's cookie preference tool to accept or decline optional categories of cookies. Your choices may be stored in a cookie or similar technology so that the preference can be remembered. If you delete those records, use another browser or change devices, you may be asked to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. You may be able to block all cookies, block cookies from particular websites, or receive a notification before a cookie is stored. Device settings may provide similar controls for mobile applications or other connected services.

1. Open the privacy, security or site settings in your browser or device.
2. Review the available cookie, storage or tracking options.
3. Choose whether to allow, restrict or remove relevant cookies.
4. Reload the Casoola Casino website and check whether the selected features continue to work as expected.

Disabling or deleting cookies may affect the availability, security or performance of the website. You may need to repeat actions during a visit, sign in again, or lose saved preferences. Blocking optional cookies may limit analytics or personalisation features. Blocking essential cookies may prevent access to some account or service functions.

Cookie controls do not necessarily control all forms of data collection. For example, information supplied directly by you, information connected with an account, server logs and security records may be handled separately. For more information about how personal information is collected, used, stored and disclosed, please refer to the Privacy Policy.

5. Privacy, changes and questions

Information collected through cookies may be personal information where it can reasonably be linked with an identifiable person or account. Casoola Casino may handle that information for legitimate service, security, operational, compliance and communication purposes, subject to applicable privacy requirements and the choices available to you. We take reasonable steps to protect information against misuse, interference, loss and unauthorised access, alteration or disclosure. No internet transmission or electronic storage method can be guaranteed to be completely secure.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or our information practices. The updated version will be published on this page with a revised date or other indication where appropriate. You should review the policy periodically, particularly if you change your cookie preferences or use a different device.

If you have a question about cookies, your preferences or the way information is handled, please use the available support or contact options provided on the Casoola Casino website. When making a privacy-related request, we may need enough information to understand and respond to the request, and we may take reasonable steps to verify the requester before providing account-related information.

This Cookies Policy is intended to provide general information about cookies used in connection with Casoola Casino. It does not change any applicable terms, account conditions, privacy notices, responsible gambling information or other rules governing your use of the website and services.